Short answer: An approved Vietnam e-visa with a wrong name, date of birth or passport number cannot be used as it is. In most cases you need to apply for a new e-visa with the correct details; the government fee already paid (US$25/50) is not refunded. Always check the e-visa against your passport before you fly.
What to do, by type of error
| Error | Action |
|---|---|
| Name spelling or order | New application (the most common reason for denied boarding) |
| Date of birth, sex, nationality | New application |
| Passport number (including a renewed passport) | New application with the new passport |
| Entry airport | Enter through the declared airport or apply again |
| Validity dates do not cover your trip | Adjust your plans or apply again |
Still processing?
Applications under review generally cannot be edited. If the error matters, submit a new application with correct details. Check status with your registration code on evisa.gov.vn.
Flying soon?
A new application usually takes about 3 working days. Our support service offers Urgent (2–3 working days) and Emergency (4–8 working hours, Vietnamese time) processing; the service fee is shown separately from the government fee, and approval is decided by Vietnam Immigration.
FAQ
It is only one letter. Does it matter?
Yes, a single-letter mismatch can cause problems with the airline or at immigration.
I renewed my passport.
The e-visa is tied to the passport number, so apply again with the new passport.